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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Habit: The 95% of Behavior Marketers Ignore (paperback)
Edition
:
1
Year
:
2008
ISBN
:
013707011X
ISBN 13
:
9780137070114
Martin, Neale
FT Press
Books
3
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Edition
:
1
Year
:
2000
ISBN
:
0787953105
ISBN 13
:
0723812384815
Johnson, Matthew D.
Gustafsson, Anders
Jossey-Bass
Books
1
MarketBusters : 40 strategic moves that drive exceptional business growth
Year
:
2005
ISBN
:
1591391237
McGrath, Rita Gunther.
MacMillan, Ian C.
Harvard Business School Press
Books
1
Service Innovation: How to Go from Customer Needs to Breakthrough Services
Edition
:
1
Year
:
2010
ISBN
:
007171300X
ISBN 13
:
9780071713009
Bettencourt, Lance
McGraw-Hill Education
Books
2
The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany
Edition
:
unknown
Year
:
2010
ISBN
:
0982743602
ISBN 13
:
9780982743607
Cooper, Brant
Vlaskovits, Patrick
Cooper-Vlaskovits
Books
1
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
Edition
:
1
Year
:
2014
ISBN
:
1118968050
ISBN 13
:
9781118968055
Osterwalder, Alexander
Pigneur, Yves
Bernarda, Gregory
Smith, Alan
Wiley
Books
2