New Arrivals

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  Title Copies
Marketing Research: An Applied Orientation 
Edition: 6th 
Year: 2009 
ISBN: 0136085431 
ISBN 13: 9780136085430 
 1 
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System 
Edition: 1 
Year: 2000 
ISBN: 0787953105 
ISBN 13: 0723812384815 
 1 
Marketing Management 
Year: 2020 
ISBN: 0130497150 
ISBN 13: 9780130497154 
 1 
The End of Marketing As We Know It 
Year: 2000 
ISBN: 0006531849 
ISBN 13: 9780006531845 
 1 
Franchising: Pathway to Wealth Creation 
Year: 2003 
ISBN: 0130097179 
ISBN 13: 9780130097170 
 1 
Reflections on Asia 
Year: 2002 
ISBN: 967978813X 
ISBN 13: 9789679788136 
 1 
4 Disciplines of Execution: Getting Strategy Done. by Sean Covey 
Year: 2012 
ISBN: 085720582X 
ISBN 13: 9780857205827 
 1 
Service Design: From Insight to Implementation 
Edition: 1st 
Year: 2013 
ISBN: 1933820330 
ISBN 13: 9781933820330 
 1 
The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators 
Edition: 1 
Year: 2011 
ISBN: 1422134814 
ISBN 13: 9781422134818 
 2 
Service Innovation: How to Go from Customer Needs to Breakthrough Services 
Edition: 1 
Year: 2010 
ISBN: 007171300X 
ISBN 13: 9780071713009 
 2 
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