Service Innovation: How to Go from Customer Needs to Breakthrough Services

Type

Book

Authors

Bettencourt, Lance

ISBN 10

007171300X

ISBN 13

9780071713009

Tags

Systems & Planning, Training, Marketing, Customer Relations, Strategic Planning

Number of Copies

Library	Accession‎ No	Call No	Copy No	Edition	Location	Availability
Metrix Office Library	34		1			Yes
Metrix Office Library	45		2			Yes

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