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Page 2 of 4
Title
Authors/Editors
Publisher
Type
Copies
Strategist: Putting Leadership Back Into Strategy
Year
:
2012
ISBN
:
0007426674
ISBN 13
:
9780007426676
Montgomery, Cynthia A.
Collins
Books
3
Service Innovation: How to Go from Customer Needs to Breakthrough Services
Edition
:
1
Year
:
2010
ISBN
:
007171300X
ISBN 13
:
9780071713009
Bettencourt, Lance
McGraw-Hill Education
Books
2
Service Design: From Insight to Implementation
Edition
:
1st
Year
:
2013
ISBN
:
1933820330
ISBN 13
:
9781933820330
Andy Polaine
Lavrans Løvlie
Ben Reason
Rosenfeld Media
Books
1
Reflections on Asia
Year
:
2002
ISBN
:
967978813X
ISBN 13
:
9789679788136
Mahathir Mohamad
Coronet Books
Books
1
New Deal for Asia
Year
:
1999
ISBN
:
9679786978
ISBN 13
:
9789679786972
Mahathir Mohamad
Mohamad. Mahathir
Coronet Books Inc.
Books
1
Najib's challenge : glory or oblivion
Year
:
2009
ISBN 13
:
9789834372293
Wain, Barry.
REFSA
Books
2
Marketing Research: An Applied Orientation
Edition
:
6th
Year
:
2009
ISBN
:
0136085431
ISBN 13
:
9780136085430
Naresh K Malhotra
Pearson
Books
1
Marketing Management
Year
:
2020
ISBN
:
0130497150
ISBN 13
:
9780130497154
Pearson
Books
1
MarketBusters : 40 strategic moves that drive exceptional business growth
Year
:
2005
ISBN
:
1591391237
McGrath, Rita Gunther.
MacMillan, Ian C.
Harvard Business School Press
Books
1
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Edition
:
1
Year
:
2000
ISBN
:
0787953105
ISBN 13
:
0723812384815
Johnson, Matthew D.
Gustafsson, Anders
Jossey-Bass
Books
1
1
2
3
4