Top Collections

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  Title Copies
Service Innovation: How to Go from Customer Needs to Breakthrough Services 
Edition: 1 
Year: 2010 
ISBN: 007171300X 
ISBN 13: 9780071713009 
 2 
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers 
Edition: 1st 
Year: 2010 
ISBN: 0470876417 
ISBN 13: 9780470876411 
 1 
Habit: The 95% of Behavior Marketers Ignore (paperback) 
Edition: 1 
Year: 2008 
ISBN: 013707011X 
ISBN 13: 9780137070114 
 3 
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System 
Edition: 1 
Year: 2000 
ISBN: 0787953105 
ISBN 13: 0723812384815 
 1 
Marketing Research: An Applied Orientation 
Edition: 6th 
Year: 2009 
ISBN: 0136085431 
ISBN 13: 9780136085430 
 1 
Reflections on Asia 
Year: 2002 
ISBN: 967978813X 
ISBN 13: 9789679788136 
 1 
Strategist: Putting Leadership Back Into Strategy 
Year: 2012 
ISBN: 0007426674 
ISBN 13: 9780007426676 
 3 
The Entrepreneur's Guide to Customer Development: A cheat sheet to The Four Steps to the Epiphany 
Edition: unknown 
Year: 2010 
ISBN: 0982743602 
ISBN 13: 9780982743607 
 1 
Copycats: How Smart Companies Use Imitation to Gain a Strategic Edge 
Year: 2010 
ISBN: 1422126730 
ISBN 13: 9781422126738 
 2 
Dr. Mahathir, pemikirannya melangkaui segala-gala : lahirnya di bumi Kubang Pasu menggegarkan dunia 
Edition: Cet. 2. 
Year: 2000 
ISBN: 9834036507 
 1 
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